INRO GROUP LIMITED
10 Arnot Hill Road, Arnold, Nottingham, England, NG5 6LJ
“Non-Personal Information” (NPI) refers to information that is not personally identifiable and is automatically obtained when accessing our website using a web browser.
“Personally Identifiable Information” (PII) refers to non-public information that can personally identify you and is collected by us to provide you with our products or services. PII may include information such as your name, address, email address, phone number, location data, and other factors specific to your identity.
Our Commitment to Your Privacy
INRO GROUP is dedicated to ensuring the security and privacy of all our customers. We take your privacy seriously and strive to provide you with a safe online experience.
Information We Collect
Information You Provide To Us
We collect personal information when you request information about our services and products, interact with our website forms or chatbots, contact our customer service representatives, request delivery of content or information, schedule an event, or voluntarily provide such information through our website or other means. This information may include the following categories:
- Your Personal Contact Information, such as name, phone number, and email address
- INRO GROUP services and products you may be interested in, including potential scopes of work and fee ranges
- Your Company Information, including your company’s website domain/URL, whether you represent a marketing agency, and whether your company is a current customer of certain business partners
You have control over the amount and type of information you provide to us when using our website.
As a visitor to our website, you can browse our content to learn more about us without signing in or providing us with any PII.
Information Collected Automatically
When you use our website, certain information is automatically collected through the interaction of your web browser or mobile device with our website.
We may automatically record information when you visit our website, including the URL, IP address, browser type and language, and the date and time of your visit. This information helps us analyze user trends, improve our website, and customize communications and information based on user preferences. If combined with other information we have about you from previous visits, this data may be used to personally identify you.
Our website uses “Google Analytics” and “Google Tag Manager” to collect information about its usage. Google Analytics and Google Tag Manager gather data such as the frequency of visits, pages visited, and referring websites. This information helps us improve our website, services, and products. Google Analytics collects only the IP address assigned to you on the date you visit our website, and it does not associate it with any other personally identifiable information. You can prevent Google Analytics from tracking your visits by disabling cookies on your browser.
Do Not Track Settings
How Information is Used
We process or use personal data about you only as necessary to provide the services and products you use, comply with applicable laws, fulfill contractual obligations, or pursue legitimate interests. You have the option to choose the types of communications you receive from us and can modify your preferences at any time. The following are some common purposes for using your information:
Providing Requested Services and Products; Fulfilling Contractual Obligations
We may use PII to provide the services and products you have requested or to perform any contract we may have with you. This includes communicating with you about the scope of work, payments, and related topics. We may also share your information with third-party service partners or subcontractors that support our business relationship with you, but they are only permitted to use the information for providing the respective services.
Information Processed with Your Consent
When you provide your consent, we may process your information for various purposes such as advertising, marketing, providing suggestions and advice, improving our services, and personalizing your experience. You have the choice to withdraw your consent at any time, which may limit your use of our website and services.
Legally Required Disclosures of Information
We may disclose your PII if legally required to do so, such as in response to a subpoena, to assist law enforcement agencies, or to protect our legal rights and the safety of our company, customers, employees, and affiliates.
Other Legitimate Interests
We may process your information or communicate with you based on our legitimate interests, such as advertising and marketing, operating our business, record-keeping, customer service, protecting legal rights, and managing business risk. We carefully consider the necessity and impact of such processing to safeguard your interests.
Our Use of Retargeting and/or Remarketing
We may use re-marketing services to display advertisements for our products or services on other websites. This involves placing a cookie on your computer when you browse our website. We may engage third-party providers for re-marketing purposes.
Disclosures to Successors
If our business is acquired or merges with another business, we may transfer your PII to the new entity, subject to applicable law. In such cases, you will have the opportunity to opt-out if the new entity’s privacy policies differ materially from ours.
Accessing, Modifying, or Deleting Your Information
You can review certain information we hold about you by signing in to your account on our website. To obtain a copy of all your information or request changes or deletion, you may contact us using the provided contact information. We will verify your identity before granting access or taking any action to protect your information.
Retention Period for Personal Data
We retain your PII for as long as necessary to provide the requested services, comply with legal obligations, maintain user experience, and support claims or defenses in legal proceedings.
Our Cyber Security Policy
Our website is hosted by TSOHost.com. They maintain robust security measures to protect customer data. For more information about their security practices, please refer to their website or contact their representative.
Our Email, Calendar and Date Storage Services and Email Policy
We comply with UK anti-spam laws under the Privacy and Electronic Communications Regulations of 2003 act. INRO Group Limited uses Google’s Gmail, Calendar, and Drive (data storage), collectively known as G-Suite.. These providers have established cyber-security policies and undergone independent third-party audits to ensure the security, privacy, and compliance of their services
Limitation of Liability
You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this Website. In no event shall INRO Group Limited be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this Website or connectivity to or from this site to any other site.
Our services may involve creating or recommending content for customer websites that are built, hosted, and maintained using a third-party’s content management system or other facilities. However, INRO GROUP LIMITED does not host or control the content or operation of any customer websites. We are not responsible for drafting, posting, or enforcing our customers’ privacy policies, nor do we determine whether our customers’ policies or practices comply with applicable law. We assume no responsibility or liability for the collection and use of personal information by our customers from their websites or resulting from our marketing services.
By email: firstname.lastname@example.org
INRO GROUP LIMITED 10 Arnot Hill Road, Arnold, Nottingham, England, NG5 6LJ